Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your relationship with Jackpoty Casino (the "Operator" or "we"). By registering an account, making a deposit, participating in promotions, or playing any game on our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Account Registration

1. Eligibility: To register an account with us, you must be at least 18 years old and not prohibited from gambling under the laws of your jurisdiction.
2. KYC and Verification Requirements: You are required to provide valid identification documents as part of our Know Your Customer (KYC) process. We reserve the right to request additional documentation to verify your identity or address.
3. Responsibility for Account Security: You are solely responsible for maintaining the security and confidentiality of your account information, including login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a variety of payment methods, including credit/debit cards, e-wallets, and cryptocurrencies.
2. Minimum and Maximum Limits: The minimum deposit is CAD $20, while the maximum limit varies depending on the payment method used.
3. Processing Times and Fees: Deposits are processed instantly, while withdrawals take 1-5 business days to process. We do not charge fees for deposits or withdrawals, except in cases of bank transfers.
4. Anti-Money Laundering Policy: We adhere to strict anti-money laundering policies to prevent and detect suspicious transactions.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting the specified conditions, unless otherwise stated in the promotional terms.
2. Wagering Requirements: All bonuses must be wagered 60 times within 30 days of activation to withdraw any winnings.
3. Expiry and Abuse Clauses: Failure to meet wagering requirements or exploiting bonus offers will result in account suspension or closure.

Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure the integrity of our games.
2. Game Malfunctions: In the event of a game malfunction, all bets placed during that session will be voided.
3. Limits on Play and Responsible Gaming Tools: You can set deposit, wager, and session limits through your account settings.

Responsible Gambling

1. Self-Exclusion Options: You can self-exclude from our platform for a minimum of 6 months to prevent excessive gaming.
2. Deposit, Wager, and Session Limits: Set limits on your account to maintain responsible gaming habits.
3. Help and Support Links: We provide links to external resources for help with problem gambling.

Prohibited Activities

1. Bonus Abuse: Exploiting or manipulating bonuses will result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Engaging in any form of fraud, collusion, or manipulation will result in immediate account closure and potential prosecution.
3. Use of Bots or Automated Systems: Using bots or automated systems to play games or exploit bonuses is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can close your account at any time through your account settings.
2. Breach of Terms: Failure to comply with these Terms may result in account suspension or closure.
3. Inactivity and Dormant Accounts: We reserve the right to close accounts that have been inactive for an extended period.

Privacy and Data Protection

1. Information Collected: We collect personal data to provide our services, prevent fraud, and comply with regulations.
2. Use and Storage of Personal Data: We use industry-standard security measures to protect your data and adhere to GDPR compliance standards.

Limitation of Liability

1. Losses: We are not liable for any losses incurred due to system errors, game malfunctions, or third-party actions.
2. System Errors: In the event of a system error, we will take reasonable steps to rectify the issue and restore fair play.
3. Third-Party Links: By accessing our platform, you acknowledge that you are linking to external sites and services.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
2. Notification of Changes: You will be notified of changes through in-game notifications or email updates.